Serhs Natal Grand Hotel & Resort, Natal ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002

Serhs Natal Grand Hotel & Resort offers a 5-star experience with a large terrace featuring an infinity pool and waterfall, alongside luxury accommodations. The hotel boasts a coworking environment and a dedicated spa, making it suitable for both leisure and business travelers.

Rooms & Amenities

The modern and airy rooms at Serhs Natal Grand Hotel & Resort feature a balcony with either front or side sea views, air conditioning, flat-screen TVs, minibars, and safety deposit boxes. There's a selection of exclusive suites, including the Premium Family accommodations, which offer connectivity for up to four guests and an infinity pool on the balcony.

Dining Options

Dining options include Potiguar Restaurant, offering Brazilian regional cuisine, and Jangada Restaurant with various snacks and drinks. SERHS Inclusive provides guests with extensive meal choices, including breakfast, lunch, and dinner options served buffet-style or à la carte.

Leisure & Family

Leisure activities feature a large wave-shaped swimming pool, four swimming pools, extensive sports facilities including soccer and tennis courts, and the Kensho Spa Zen, which offers a range of wellness treatments. The Kids' Club features supervised activities to engage younger guests.

Business & Local Area

Serhs Natal Grand Hotel & Resort provides a massive convention center that can accommodate up to 1,430 guests, fitting for large events. Nearby attractions include Ponta Negra Beach and numerous local restaurants, while public transportation options like bus stations are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Apartment

Max:

2 persons

315 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

Check Prices

Family Apartment

Max:

2 persons

315 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

Check Prices

Prime Apartment

Max:

2 persons

270 sq. feet

Bed options:

1 Double bed

Sea view

Shower

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Natal 4.4 mi

Airports

Augusto Severo (NAT) 22.2 mi

Train

Pe.J.Maria 4.7 mi

Alecrim II 5.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Water Park!

I am in awe of the very nice water park at Serhs Natal! It has a fantastic selection of pools, including a heated indoor pool that was perfect for some rainy days. The water slides and play areas were a hit with my family, and the swim-up bar was such a fun touch. This hotel truly understands how to create a fun, relaxing atmosphere for families.

Tony123. USA, 2024-07-15Read full review on

Kid-Friendly Paradise

The kids' activities here were amazing! They had a dedicated kids' team providing entertainment from morning until evening. My children loved the daily activities, from crafts to games. It made my vacation stress-free knowing they were having a blast with other kids their age. This hotel is a dream for families traveling with children!

FrankieCool. Canada, 2024-08-10Read full review on

Delicious Breakfast Buffet

Breakfast at Serhs Natal was a highlight of my stay. The buffet offered a huge variety of options, including made-to-order tapiocas and omelets. The quality of the ingredients was great, and I appreciated the variety of fresh fruits and pastries. It was the perfect way to start each day before heading out for adventures!

EugeneTraveler. Australia, 2024-09-12Read full review on

Comfortable and Spacious Rooms

I was very pleased with the spaciousness and comfort of my room at Serhs Natal. The luxury double room I stayed in was well-decorated and had a lovely view of the side sea. The bed was incredibly comfy, ensuring restful nights after days of exploring. It provided a perfect retreat to relax and recharge.

JoeExplorer. UK, 2024-10-20Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Water sports
Tennis court
Table tennis

Services

Paid shuttle service
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Baby stroller
Children's buffet
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Plunge pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002

Map view

Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002

City landmarks

Events

Natal Convention Center

2300 ft

Praia de Ponta Negra s/n - Ponta Negra

Morro do Careca

2.5 mi

Mall

Praia Shopping

1.1 mi

Cidade Jardim Shopping Mall

1.1 mi

Events

Natal Convention Bureau

2500 ft

Arco do Sol

4200 ft

Mall

Seaway Shopping Mall

1.6 mi

Parks

Dunes Park

1.3 mi

Mall

Dunnas Shopping Mall

1.6 mi

Mall

Moviecom

4300 ft

Beach

Mangai Ponta Negra

4700 ft

Shopping do Artesanato

4400 ft

Dinarte de Medeiros Mariz

4400 ft

Vale das Cascatas

4400 ft

Shopping Orla Sul

4600 ft

UnP - Campus Zona Sul

4700 ft

Mall

Espacial Mall

1.1 mi

Store

Craft Fair of Ponta Negra

1.1 mi

Rod. Gov. Mário Covas

Arvore de Natal da Praca do Mirassol

1.9 mi

Avenida Enseada de Maracajaú s/n Praia de

Ma-noa Park

1.1 mi

Faculdade Mauricio de Nassau

1.1 mi

entro de Lancamento de Foguetes Barreira do Inferno

1.1 mi

Church

Igreja de Santana

1.2 mi

State University of Natal

1.7 mi

Parque das Dunas

1.5 mi

Gallery

Galeria Rainha da Paz

1.3 mi

Mall

Ponta Negra Center

1.3 mi

Lua Branca Center

1.3 mi

DCA

1.4 mi

Neopolis Shopping Mall

2.2 mi

Nearby

Events

Natal Convention Center

3200 ft

Restaurants

Restaurante Tapiro Grill

400 ft

Via Costeira Senador Dinarte Medeiros Mariz 6045 - Via Costeira

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

7.8/10

Very good

Rooms

6.8

Location

9.5

Service

9.0

Dining

6.8

4.5/5 based on 10804 reviews

#11 of 118 hotels in Natal based on Tripadvisor

Gary

United States of America, December 2024

8.2/10

I had a great time at this hotel in Natal. The views from the rooms are stunning, especially those facing the ocean. The property offers a lovely pool and engaging activities during the day. However, I noticed some of the rooms need renovations, and the buffet dining was hit or miss. Overall, the experience was worth the price, particularly with the included breakfast and beach access.

Rooms

7.0

The rooms had great light and comfortable bedding, but some were a bit outdated and had musty odors.

Service

9.0

The staff was very friendly and attentive, always ready to assist without being intrusive.

Location

10.0

The hotel's location is fantastic, right at the beach, allowing easy access to both north and south beaches.

Dining

7.0

Breakfast was delightful with local specialties, but the lunch and dinner buffets could use improvement.

Facilities

8.0

The hotel facilities, including the pool and gym, were well-maintained and provided a great experience.

Robert

United States of America, December 2024

6.6/10

During my stay at this hotel, I found some real highs and lows. The location right by the beach made for some beautiful views and easy access to both north and south beaches. However, the rooms are quite old and many of them had issues like moldy smells. The service was attentive, but the food quality didn't meet my expectations. Overall, it's a decent choice if you get the right room at a low price, but be prepared for some inconveniences.

Rooms

5.0

The rooms are quite old and some had unpleasant moldy smells; however, those with an ocean view were clean and comfortable.

Service

8.0

Service was friendly and attentive, always willing to help and quick to apologize for any delays.

Location

9.0

The hotel is located right by the beach, offering great views and access to both ends of the coastline.

Dining

5.0

The dining was a bit of a letdown; while the breakfast was good, the quality of the other meals left much to be desired.

Facilities

6.0

The amenities such as the gym and pool were decent, but the pools weren't always clean.

Nicholas

United States of America, November 2024

8.0/10

I had a wonderful stay at this hotel in Natal. The building is beautiful and the atmosphere is great, making it an ideal spot for relaxation. The beach and pool areas are fantastic, but the dining options, especially for lunch and dinner, could be significantly improved. The rooms vary in quality, so it's essential to choose wisely to ensure a pleasant stay. Overall, the service was excellent, and I would definitely return for the experience, especially with friends and family.

Rooms

7.0

The rooms were a bit dated and needed some renovations, but they were generally nice. However, I did notice that some rooms faced the restaurant and were noisy or had unpleasant smells. It's crucial to get a room with an ocean view.

Service

9.0

The staff was incredibly polite and accommodating, always eager to assist with any needs or requests.

Location

10.0

The location is excellent, with easy access to both north and south beaches. The hotel's close proximity to the beach made it very convenient for enjoying the sun and surf.

Dining

6.0

Although the breakfast buffet was delicious with a lot of options, I found the lunch and dinner buffets less appealing. They could definitely use more variety and better quality.

Facilities

8.0

The pool area was well-maintained, and the spa facilities were nice, even though I felt the spa could be included for guests or charged less.

Nina

United States of America, September 2024

8.8/10

I had an amazing stay at this hotel in Natal! The stunning ocean views from all the rooms took my breath away, and the staff was incredibly polite and always available for help. There were some activities at the main pool in the morning, but I found the heated pool in the afternoon to be the best spot to relax. While the breakfast was included and delicious, with a special mention to the tapioca, the TV in the room could definitely use an upgrade. Overall, a wonderful experience with just a few minor drawbacks.

Rooms

8.0

The rooms were nice and had beautiful ocean views, although the TV was quite small and didn’t match the hotel’s star rating.

Service

10.0

The staff was always ready to assist, making the experience very enjoyable.

Location

9.0

The hotel overlooks the beach and is very convenient for guests; I truly felt like I had everything I needed right there.

Dining

9.0

The breakfast was wonderful with various options, including local specialties like tapioca; the chefs did a fantastic job.